Dill Privacy Policy

Effective Date: 01/05/2025

Privacy Policy

Introduction

Dill Print is a food labeling solution developed and operated by Dill Inc., a company registered in the United States at 8 The Green, STE R, Dover, DE 19901.

This Privacy Policy explains how we collect, store, use, and share your personal data. By using Dill Print, you agree to the practices outlined in this Privacy Policy.

When we refer to “we,” “us,” or “our,” we mean Dill Inc.

1. Information We Collect & Why We Collect It

We collect only essential data necessary for the operation of Dill Print.

Personal Information:

User Name – To create and identify your account.
Email Address – For login, communication, and account notifications.
Business Address – For billing and verification.
Delivery Address – To facilitate the shipment of labels and printers.

Non-Personal Data (Business-Related Information):

Ingredients and recipes (entered by users for food labeling).
Venue locations (for businesses using our labeling system).

We do not collect sensitive personal data such as financial details, dietary preferences, or personally identifying customer data.

2. How We Use Your Information

We use your data strictly to:

Provide and maintain Dill Print services.
Process orders for labels and printers.
Offer account support and troubleshooting.
Send service updates or respond to inquiries.

We do not use your data for:

Selling to third parties.
Marketing unrelated products.
Collecting unnecessary personal details.

3. Disclosure of Your Information

We only share your information under these conditions:

a) Service Providers
We may share limited data with:

Cloud storage providers (e.g., to store label and ingredient data).
IT service providers (to maintain platform security and performance).
Payment processors (for billing and subscriptions).

b) Legal Compliance
We may disclose data to comply with applicable laws, court orders, or regulatory authorities.

c) Business Changes
If Dill Inc. is acquired, merges, or undergoes corporate restructuring, your data may be transferred to the new entity.

4. Data Security

We use industry-standard security practices to protect your data from:

Unauthorized access
Loss or corruption
Cyber threats

Data is encrypted in transit and at rest, and access is limited to authorized personnel.

However, no online system is 100% secure. You are responsible for safeguarding your login credentials.

5. Data Retention

We retain data only as long as needed to:

Provide services to you
Fulfill legal and regulatory obligations

If you delete your account, we will erase your personal data unless retention is required by law.

6. Your Data Protection Rights

You have the right to:
✔ Access the data we hold about you
✔ Correct inaccurate information
✔ Request deletion of your data
✔ Restrict processing for specific uses

To make a request, contact us at:
📧 dillapplication@mydill.com

7. International Data Transfers

Your data may be stored on secure servers in the U.S. or other jurisdictions. We take reasonable steps to ensure your data is handled in compliance with relevant data protection laws.

8. Links to Third-Party Sites

Dill Print may link to external sites (e.g., printer manufacturers or industry regulations).
We are not responsible for their content or privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be:

Posted on https://mydill.com/privacy-policy
Emailed to you if the updates are significant

10. Contact Us

For any questions or privacy requests, please contact:
📧 dillapplication@mydill.com
📍 Dill Inc., 8 The Green, STE R, Dover, DE 19901, USA